Manage Your Subscription
Learn how to manage your subscription, update your payment method, download invoices, and understand billing cycles inside TTO.
Plans & Subscriptions
Learn about TTO’s plans and subscriptions, including what’s included in each option, feature availability, and how to manage or upgrade your subscription.
Monthly Planning SubscriptionThe Monthly Planning Subscription is designed for planners who need flexibility while accessing essential TTO features on a month-to-month basis.
Annual Planning SubscriptionThe Annual Subscription is ideal for planners looking for long-term value and continued access to TTO features throughout the year.
Rewards & Special OffersTTO offers a 10% discount when you choose an Annual Subscription.
VAT Not Included in BillingAt this time, VAT is not included in TTO’s billing process.
Payment Methods for TTOTTO offers secure and convenient payment options for subscriptions and purchases.
Free TrialTTO offers a 31-day free trial so you can explore the platform and its features before committing to a subscription.
Managing Collaborators
Learn how to invite, manage, and assign roles to collaborators on a wedding.
👥 Collaborators Overview: Co-Planner vs Client/CoupleThis article explains the different collaborator roles available in TTO and helps you understand when to invite a Co-Planner versus a Client/Couple.
➕ Invite a Co-PlannerThe Invite Co-Planner feature allows you to add other planners or team members to help manage a wedding. This is ideal for collaborating with colleagues, assistants, or planning partners while…
💍 Invite Clients / CouplesThe Invite Clients / Couples feature allows you to give the couple getting married access to their wedding within TTO. This helps keep them involved, informed, and able to manage…
TTO Subscription Cancellations, Invoices & Refund Process
Get help with cancelling your TTO subscription, requesting refunds, and accessing invoices or billing details.
How to Cancel Your TTO SubscriptionYou can cancel your TTO subscription directly from your account settings at any time. Follow the steps below to complete the cancellation.
How to Access Your Invoices & ReceiptsYou can view and download your TTO invoices and receipts directly through Stripe from your account settings.
How to Request a RefundIf you believe you were charged in error or would like to request a refund for your TTO subscription, please follow the steps below.