Steps to Cancel Your Subscription
Log in to your TTO account.
From the left-hand menu, click Settings.
Navigate to Business Settings.
Select the Billing tab.
Under Subscription Management, click Cancel Subscription.
Confirm your cancellation when prompted.
Once completed, your subscription will be cancelled successfully.
đ Before You Confirm: Cancellation Reason
After clicking Cancel Subscription, you'll be asked to share the reason for your cancellation. Select the option that best applies:
Missing Key Features
Difficult to Use or Confusing
Switched to a Competitor
Price Does Not Match the Value
Temporary or Changing Business Needs
Just Testing / Trial Ended
Technical Issues or Bugs
Something Else
đ Note: At this step, you'll also see a Keep my subscription button if you change your mind â clicking it will stop the cancellation process and keep your subscription active. To proceed with cancelling, select a reason and click Continue to cancel.
What Happens After Cancellation
Your subscription will remain active until the end of the current billing period.
No further charges will be applied after cancellation.
You will retain access to your account features until the billing cycle ends.
Need Help?
If you experience any issues cancelling your subscription or have questions related to billing or refunds, please contact our [email protected] for assistance.