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Updating Payment Methods in TTO

You can update your payment method at any time to ensure uninterrupted access to your TTO subscription.

Written by Nina Dobrev

💳 How to Update Your Payment Method

Changing your payment information is handled securely through Stripe, our trusted third-party payment processor. TTO doesn't store your card details directly — everything is managed through Stripe's secure billing portal, so your information stays protected.

To update or change your billing and payment details:

  1. Visit your Stripe billing portal here

  2. Log in using the email associated with your TTO subscription

  3. From there, you can:

    • Add a new payment method

    • Update or replace an existing payment method

    • Review and update your billing information and contact details

📌 Note: Any changes you make will apply to future charges only - be sure to save your updates before exiting the Stripe portal to avoid any interruptions to your TTO subscription.

📧 Trouble Accessing the Stripe Login?

Logging into the Stripe billing portal typically requires a login link sent to your email. If you're having trouble receiving that email (it hasn't arrived, landed in spam, or expired), no problem - just let us know! We're happy to send you a separate direct link so you can update your payment method without delay.

❓ Need Help?

If you have questions about payment methods or experience any issues with billing, please contact us at [email protected] and we'll be happy to help.

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