From here, you can access your invoices, manage your subscription, and make changes directly through our secure billing partner, Stripe.
🧾 Invoicing & Receipts
To access your invoices and payment receipts, click Open Stripe Account.
You’ll be redirected to Stripe’s secure customer portal, where you can:
View and download invoices
Access payment history
Review billing details
Simply enter the billing email associated with your subscription, and Stripe will send you a secure login link to access your account.
🔐 Secure Billing via Stripe
TTO partners with Stripe to provide secure and simplified billing management. All subscription payments, invoice records, and billing updates are handled directly within Stripe’s protected environment.
📦 Subscription Management
You can manage your subscription directly through Stripe.
This includes:
Updating payment methods
Viewing subscription details
Cancelling your subscription at any time
If you choose to cancel, the change will be processed through Stripe according to your subscription terms.
❌ Cancelling Your Subscription
When you click Continue to cancel, you'll be asked to select the main reason for your cancellation before it's processed. This helps us understand feedback and continue improving TTO. Options include:
Missing Key Features
Difficult to Use or Confusing
Switched to a Competitor
Price Does Not Match the Value
Temporary or Changing Business Needs
Just Testing / Trial Ended
Technical Issues or Bugs
Something Else
📌 Note: At this stage, you'll also have the option to click Keep my subscription if you change your mind, instead of continuing with the cancellation.
Cancellation takes effect immediately once confirmed - it isn't scheduled for a future date. None of your data is deleted when you cancel, so your projects and websites remain intact and can be restored by resubscribing later with the same email.
⚠️ Important Note: Make sure you use the same email address linked to your TTO subscription when logging into Stripe. If you’re unsure which email was used, please contact our support team and we’ll be happy to assist.