How to Submit a Refund Request
Contact Support
Reach out to our support team via chat or email and let us know that you are requesting a refund.Include Your Account Details
To help us review your request quickly, please include:The email address associated with your TTO account
The reason for your refund request
Refund Review & Confirmation
Once we receive your request, our team will review it and confirm whether the refund has been approved.
Refund Processing Time
If approved, refunds are processed back to the original payment method.
Please allow 8–10 business days for the refund to appear in your bank account, depending on your bank’s processing time.
Important Notes
Refund eligibility may depend on the timing of the charge and your subscription status.
Cancelling your subscription does not automatically initiate a refund.
You may be asked for additional details to help us locate the charge.
Need Help?
If you have questions about a charge, cancellation, or refund status, please contact our [email protected] and we’ll be happy to assist.