❓ Can guests RSVP using only their phone number or only their email?
Guests must enter both a phone number and an email address when RSVPing.
This is required so we can correctly match each guest to:
• Their floorplan seat
• Their tags
• Their meal choices
• Their plus-one details
• Their household or group
Email + phone ensures accurate matching and prevents duplicate or mismatched RSVPs.
📱 What if we don’t have everyone’s email address?
No problem - we match guests primarily by phone number.
This means:
• Guests can enter any email address during RSVP
• The email does not need to match what you have on file
• The email is only used to send their RSVP confirmation
So even if you don’t have guest emails, they can still RSVP normally.
🧠 Why we require both fields
Using both phone and email helps ensure:
• Guests aren’t mixed up with others who share a phone number
• Households are grouped correctly
• RSVP data flows into the Guestlist accurately
• Seating & floorplans stay synced
This prevents common errors when only one identifier is used.
🖼️ What guests see when they RSVP
When guests enter the RSVP page, they’ll see fields for:
• First & last name
• Phone number
• Email address
Then they proceed to their RSVP questions.
(Your screenshot above shows the exact fields guests use to identify themselves.)
💬 Can this setting be changed or customized?
At the moment, no - both email and phone number are required for correct system matching.
If you’d like guests to use only phone number in the future, feel free to submit this as a feature request.
👇 When to contact support
Reach out if:
• Guests are having trouble being recognized
• Household members are being matched incorrectly
• You need help updating guest details
We’re always here to help make the RSVP process seamless.