🏠 What Are Households?
A household is a group of guests who belong together, such as:
Couples
Families
Plus-ones
Guests sharing an address
Anyone who should receive a single invitation
Households keep your guestlist tidy and prevent duplicate invites or mismatched RSVPs.
➕ Creating Households
You can create a household in just a few clicks.
To create a household:
Open your Guestlist tab
Select two or more guests who belong together
Click Create Household
Optionally add a Household Name
Save — those guests are now grouped
Tip:
Use names like “The Johnson Family” or “Anna & Mark” for easy tracking.
👤 How Guests Are Identified
When a guest logs in to RSVP, TTO matches them to their guest list entry using:
Phone number (checked first)
Email address (checked second, if no phone match)
📌 Note: Guests are matched by contact info, not by name. Make sure the phone number and/or email on file for each guest matches what they'll actually use to log in - otherwise they may not be matched to their household correctly.
👀 What the Guest Sees During RSVP
When a guest with pre-specified plus ones logs in, their entire household appears grouped together in the RSVP preview, with the additional guests selected by default.
The guest will then need to:
Confirm or adjust the pre-selected plus ones
Provide any missing details for those plus ones, such as last name and contact information, before they can continue
💡 Tip: Since plus ones are selected by default, guests generally just need to fill in the gaps rather than manually adding each person - making the RSVP process faster for households you've already set up.
✏️ Editing or Updating a Household
You can change household members anytime.
To edit a household:
Find the household icon beside grouped guests
Click Edit Household
Add or remove members
Rename the household
Update shared contact details
Edits save automatically - perfect for new family members or separating guests who no longer belong together.
👤 Adding Plus-Ones to a Guest
A plus-one is an additional guest linked to a primary invitee - ideal for partners or companions.
To add a plus-one:
Open your Guestlist
Select the guest who gets a plus-one
Choose Add Plus-One
Enter their name, email or phone - or leave it blank as a placeholder
Save
Tip:
If you don’t know their name yet, add a placeholder like “Guest of Sarah Lee”. You can update it later.
🔗 How Plus-Ones Work Inside Households
When you add a plus-one:
They are automatically added to the same household
They share the same invitation
They appear nested below the main guest
They can have their own tags, seating and categories
Their status can follow the main guest or be set individually
This keeps RSVPs accurate and lists clean.
⚙️ Related Setting
This household grouping behavior applies specifically when your Plus One setting is set to "Only if specified in my guestlist" (found under Advanced RSVP settings). If instead you're using "Allow guests to add plus-ones", guests add their own plus ones during RSVP, and those are automatically linked into a household at that point instead.
📎 See also: Managing Plus Ones & Children in RSVP