Related Cancellation and Refund Topics
Learn more about related concerns involving booking cancellations and refunds.
How to Change Your Accommodation Dates in TTOChanging the dates of your accommodation booking made through TTO may be possible, depending on the hotel’s availability and the booking terms.
How long does it take for booking changes to be confirmed?Learn how long booking changes usually take and what happens after you submit a request.
Accommodation Refund GuidelinesAt TTO, we understand that travel plans can change. Below is an overview of how accommodation refunds are handled and what to expect when submitting a refund request.
How to Cancel an Accommodation BookingIf you need to cancel an accommodation booking made through TTO, the process and outcome depend on the cancellation policy set by the hotel or third-party booking provider at the…
What Happens When a Hotel Changes or ClosesIn rare cases, a hotel may become unavailable due to unexpected changes or temporary closures. When this occurs, TTO will contact you as soon as we receive confirmation from the…