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🏨 What happens if a hotel becomes unavailable?

If a hotel becomes unavailable, it will automatically stop showing as bookable through Live Rates. This usually happens when rooms sell out or availability changes on the hotel’s side.

Nina Dobrev avatar
Written by Nina Dobrev
Updated over 2 months ago

πŸ”„ How Live Rates handle availability

Live Rates update in real time.

  • ⚑ Availability is refreshed automatically

  • 🏨 Hotels with no available rooms are no longer bookable

  • πŸ‘€ Guests will only see hotels that currently have availability

This helps prevent failed or incorrect bookings.

✏️ What planners or couples can do

If a hotel becomes unavailable, you can:

  • βž• Add alternative hotels to the accommodation page

  • πŸ”„ Replace the unavailable option

  • 🧭 Update notes to guide guests

Changes appear instantly for guests.

πŸ‘₯ What guests will see

Guests will either:

  • 🚫 No longer see the unavailable hotel

  • πŸ” See alternative hotels with live availability

They won’t be able to book a hotel that has no available rooms.

πŸ”‘ Key takeaway

If a hotel becomes unavailable, Live Rates automatically remove it from booking. You can easily add or swap in alternative options to keep guest accommodation smooth and stress-free.

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