👀 What visibility you do have
Live Rates are designed to make booking easy for guests, while keeping planning simple for couples and planners.
🏨 Guests book directly with the booking provider
🔐 Booking details are managed externally
📊 TTO doesn’t receive personal booking data
This protects guest privacy and keeps bookings secure.
👥 What planners and couples can still track
While you can’t see exactly which guests booked which hotel:
🧭 You can guide guests clearly on where to stay
📬 You can share accommodation updates via the website
💬 Guests can let you know directly if needed
Some planners also choose to ask guests separately if accommodation tracking is required.
🔑 Key takeaway
Live Rates prioritise guest privacy and simplicity. While you can’t see individual bookings inside TTO, guests book securely and independently through the provider, without adding admin work for couples or planners.