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🔄 How to Transfer Account Ownership

Need to change who the account is registered to — like updating the main user's name or email? Here's how to request that.

Written by Nina Dobrev

📋 Requesting the Change

  • Navigate to Account

  • Under the Personal Details section, you'll see the option to request a change

  • Reach out to us via chat to get the process started

✅ What We Can Update

Once you've contacted us, we're able to change the following for the main user associated with the account:

  • First name

  • Last name

  • Email address

💡 Tip: This is the right path specifically for changing who the account is tied to (ownership) — not for adding a team member or collaborator, which is handled separately.


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