Managing Questionnaires
Guides on creating and managing questionnaires to collect guest information.
By Nina1 author16 articles
- Getting Started with QuestionnairesLearn how to create, customize, and use questionnaires to collect important information from your clients and streamline your planning process.
- How to Create a QuestionnaireQuestionnaires allow you to collect additional information from your clients at any time.
- š Exporting Questionnaire Responses as a PDFThatās The One makes it easy to download completed questionnaire responses as a PDF for sharing, printing, or record-keeping. You can quickly access and export each response directly from theā¦
- š How to Duplicate, Publish & Share a QuestionnaireA step-by-step guide on managing your questionnaire actions in TTO.
Adding Questions & Content
Great if you want to cover both question types and text/image blocks.
- š§© Adding Items to Your QuestionnaireQuestionnaire items are what bring your questionnaire to life. Items allow you to ask questions, add helpful context, and organise information so clients can respond easily and confidently.
- š„ How to Import a Questionnaire TemplateQuestionnaire templates make it easy to get started quickly by using pre-built questions and layouts. Importing a template saves time and helps ensure you donāt miss any important details.
- š¤ Sending Your Questionnaire to GuestsOnce your questionnaire is ready, you can send it directly to your clients via email. This allows you to personalise the message, choose recipients, and preview exactly what your clientsā¦
- āļø Editing & Duplicating a QuestionnaireThatās The One makes it easy to reuse, edit, or manage your questionnaires. Whether you want to make a quick change or create a new version based on an existingā¦
Other Useful Information
Helpful details and tips to better understand and manage your questionnaires.
- š Is It Possible to Rearrange Questions in a Draft Questionnaire?
- š± Can Questionnaires Be Answered on Mobile Devices?
- š Where Can You See Guest Responses?You can view all client responses directly from the Questionnaires section of your dashboard.
- š Can You Resend a Questionnaire to clients?
- ā Can a Questionnaire Be Closed Manually?At this time, questionnaires cannot be closed manually.
- ā° What Happens When a Questionnaire Expires?When a questionnaire reaches its expiration date, it automatically closes and can no longer accept responses.
- How to Set Up the Perfect Questionnaire Cover ImageYour questionnaire cover image is the first thing your guests see - so getting it right matters. Follow these simple guidelines to make sure your image looks polished and professionalā¦
- ā Why Can't I Make Questionnaires Visible to Clients?Noticed there's no toggle to unhide Questionnaires under the Features tab? Here's why, and what to do instead.