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📅 How Date Formats Work in TTO

Wondering why some dates on your account show as 12/10/2026 and others as October 12, 2026? Here's how date formats work in TTO, and where each one applies.

Written by Nina Dobrev

🎯 What Controls Your Date Format

Every date has a day/month order — for example 12/10/2026 (day-first) vs 10/12/2026 (month-first), or 12 October 2026 vs October 12, 2026. That order is controlled by one of three things:

  • Your business setting — Settings → Business → date format

  • Each wedding's own setting — every wedding can have its own format, separate from your business default

  • Your guests' browser/region — public guest-facing pages follow whoever is viewing them, not your account settings

📌 Note: The month name's language always follows the reader (a French browser shows octobre) — only the day/month order is controlled by the setting. A date shown together with a time (e.g. 12 October 2026, 10:15) never changes format.

🏢 Your Business Setting

📍 Head to Settings → Business → Date Format to switch between Day-first and Month-first. This applies across your dashboard, including:

Page

Where You'll See It

Sample Date

Events (planner home list)

Wedding start / end date columns

12/10/2026

Planner home

Today's date under the greeting

12 October 2026

Action Items (agenda)

Due-date tooltip · "this week" cards · date filters

12/10/2026

Calendar

Day-popover header · date filters

12 October 2026

Leads (list)

"Date added" column

12/10/2026

Lead (detail)

Created date · date-type answer · questionnaire expiry

12/10/2026

Lead Forms (list + sidebar)

Created / updated / published

12/10/2026

Proposals (list)

"Created" column

12/10/2026

Proposal builder (in-app)

Payment item "Due date" tag

12/10/2026

Templates (list)

Created date

12/10/2026

Timeline template export (CSV/XLSX)

Start / end date columns

12/10/2026

Meeting Transcript

Date under the title

12/10/2026

📌 Note: Head to Settings → Business → Date Format to switch between Day-first and Month-first. This applies across your dashboard, including Events, Planner home, Action Items, Calendar, Leads, Proposals, Templates, and more.

💍 A Wedding's Own Setting

Each wedding can have its own date format, independent of your business default — even if you're logged in with a different setting elsewhere. This affects:

📍 Head to Settings → General → Date Format within the wedding to switch between Day-first and Month-first for that event. This applies across the wedding's dashboard, including:

Page

Where You'll See It

Sample Date

Wedding dashboard

Greeting / countdown date · activity feed entries

12 October 2026

Accommodation

Arrival / departure · stay range · bookings · bookings export

12/10/2026

Budget

Next-payment date · FX "last updated" · budget export

12/10/2026

Payments

Payment due date · vendor-sheet due-date tag · vendor export

12/10/2026

To-dos

Due-date tag · template preview · export

12/10/2026

Timeline

Day-group headers · template preview · PDF export

12 October 2026

Guestlist

Date-type columns

12/10/2026

Notes

Note date

12/10/2026

E-cards

Delivery list · recipients · view details · export

12/10/2026

Moodboards / Quick links

"Last updated" / "Created"

12/10/2026

Questionnaires (list)

"Expiration date" column

12/10/2026

Website builder → Itinerary editor

Day heading in the editor list

12 October 2026

Website builder → Preview cover

Wedding date range

12 October 2026

Floorplans → Export → detailed PDF

Date range in the PDF subtitle

12 October 2026

Settings → Domain tab

Auto-renew date · "Purchased" date

12/10/2026

📌 Note: Your Website Builder can show two formats at once — this is expected. The editor list follows your wedding's setting, while the live preview follows the visiting guest's own

👥 What Your Guests See

On public-facing pages - your wedding website, RSVP form, public timeline, and hotel booking pages - dates automatically adjust to match each guest's own browser or region settings. You don't need to configure anything for this; it happens automatically.

📍 These dates automatically match the format set on your guest's own browser or device — no action needed on your end. This applies across:

Page (Public)

Date to Check

Example

Event website — cover/hero

Wedding date (single date)

12 October 2026

Event website — cover/hero

Wedding date range (from + to both set)

12 – 14 October 2026

Event website — itinerary

Day headings

12 October 2026

Public RSVP

Response-deadline date

12/10/2026

Public timeline (shared with guests)

Day headers

12 October 2026

Public questionnaire — contact/answer form

"Replied" date

12/10/2026

Public questionnaire — contact/answer form

Expiry (shown with a time — won't flip)

12 October 2026, 10:15

Hotel/Stay — hotel & room cards

Check-in/out · free-cancellation date

12/10/2026

Hotel/Stay — booking sidebar, checkout, confirmation

Stay & reservation dates

12/10/2026

📌 Note: These dates automatically follow the format set on your guest's own browser or device - there's no setting to change on your end. This applies across:

Exceptions — Public Pages That Do NOT Follow Your Browser

Page (Public)

Date to Check

Follows

Why

Public proposal

Payment "Due date"

Business setting

Must match the downloadable PDF

E-card (the card the guest receives)

Wedding date

Whatever text the planner saved

The e-card date is free text the planner types — it's not re-formatted for the guest

  • Proposal payment dates always match your business setting, so they stay consistent with the downloadable PDF

  • E-card dates show exactly what you typed when creating the card, since that's free text rather than an auto-formatted date

💡 Tip: Test the proposal against the business setting and its downloadable PDF - not your browser. Test the e-card against exactly what the planner saved.

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