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πŸ“… How Date Formats Work in TTO

Wondering why some dates on your account show as 12/10/2026 and others as October 12, 2026? Here's how date formats work in TTO, and where each one applies.

Written by Nina Dobrev

🎯 What Controls Your Date Format

Every date has a day/month order β€” for example 12/10/2026 (day-first) vs 10/12/2026 (month-first), or 12 October 2026 vs October 12, 2026. That order is controlled by one of three things:

  • Your business setting β€” Settings β†’ Business β†’ date format

  • Each wedding's own setting β€” every wedding can have its own format, separate from your business default

  • Your guests' browser/region β€” public guest-facing pages follow whoever is viewing them, not your account settings

πŸ“Œ Note: The month name's language always follows the reader (a French browser shows octobre) β€” only the day/month order is controlled by the setting. A date shown together with a time (e.g. 12 October 2026, 10:15) never changes format.

🏒 Your Business Setting

πŸ“ Head to Settings β†’ Business β†’ Date Format to switch between Day-first and Month-first. This applies across your dashboard, including:

Page

Where You'll See It

Sample Date

Events (planner home list)

Wedding start / end date columns

12/10/2026

Planner home

Today's date under the greeting

12 October 2026

Action Items (agenda)

Due-date tooltip Β· "this week" cards Β· date filters

12/10/2026

Calendar

Day-popover header Β· date filters

12 October 2026

Leads (list)

"Date added" column

12/10/2026

Lead (detail)

Created date Β· date-type answer Β· questionnaire expiry

12/10/2026

Lead Forms (list + sidebar)

Created / updated / published

12/10/2026

Proposals (list)

"Created" column

12/10/2026

Proposal builder (in-app)

Payment item "Due date" tag

12/10/2026

Templates (list)

Created date

12/10/2026

Timeline template export (CSV/XLSX)

Start / end date columns

12/10/2026

Meeting Transcript

Date under the title

12/10/2026

πŸ“Œ Note: Head to Settings β†’ Business β†’ Date Format to switch between Day-first and Month-first. This applies across your dashboard, including Events, Planner home, Action Items, Calendar, Leads, Proposals, Templates, and more.

πŸ’ A Wedding's Own Setting

Each wedding can have its own date format, independent of your business default β€” even if you're logged in with a different setting elsewhere. This affects:

πŸ“ Head to Settings β†’ General β†’ Date Format within the wedding to switch between Day-first and Month-first for that event. This applies across the wedding's dashboard, including:

Page

Where You'll See It

Sample Date

Wedding dashboard

Greeting / countdown date Β· activity feed entries

12 October 2026

Accommodation

Arrival / departure Β· stay range Β· bookings Β· bookings export

12/10/2026

Budget

Next-payment date Β· FX "last updated" Β· budget export

12/10/2026

Payments

Payment due date Β· vendor-sheet due-date tag Β· vendor export

12/10/2026

To-dos

Due-date tag Β· template preview Β· export

12/10/2026

Timeline

Day-group headers Β· template preview Β· PDF export

12 October 2026

Guestlist

Date-type columns

12/10/2026

Notes

Note date

12/10/2026

E-cards

Delivery list Β· recipients Β· view details Β· export

12/10/2026

Moodboards / Quick links

"Last updated" / "Created"

12/10/2026

Questionnaires (list)

"Expiration date" column

12/10/2026

Website builder β†’ Itinerary editor

Day heading in the editor list

12 October 2026

Website builder β†’ Preview cover

Wedding date range

12 October 2026

Floorplans β†’ Export β†’ detailed PDF

Date range in the PDF subtitle

12 October 2026

Settings β†’ Domain tab

Auto-renew date Β· "Purchased" date

12/10/2026

πŸ“Œ Note: Your Website Builder can show two formats at once β€” this is expected. The editor list follows your wedding's setting, while the live preview follows the visiting guest's own

πŸ‘₯ What Your Guests See

On public-facing pages - your wedding website, RSVP form, public timeline, and hotel booking pages - dates automatically adjust to match each guest's own browser or region settings. You don't need to configure anything for this; it happens automatically.

πŸ“ These dates automatically match the format set on your guest's own browser or device β€” no action needed on your end. This applies across:

Page (Public)

Date to Check

Example

Event website β€” cover/hero

Wedding date (single date)

12 October 2026

Event website β€” cover/hero

Wedding date range (from + to both set)

12 – 14 October 2026

Event website β€” itinerary

Day headings

12 October 2026

Public RSVP

Response-deadline date

12/10/2026

Public timeline (shared with guests)

Day headers

12 October 2026

Public questionnaire β€” contact/answer form

"Replied" date

12/10/2026

Public questionnaire β€” contact/answer form

Expiry (shown with a time β€” won't flip)

12 October 2026, 10:15

Hotel/Stay β€” hotel & room cards

Check-in/out Β· free-cancellation date

12/10/2026

Hotel/Stay β€” booking sidebar, checkout, confirmation

Stay & reservation dates

12/10/2026

πŸ“Œ Note: These dates automatically follow the format set on your guest's own browser or device - there's no setting to change on your end. This applies across:

Exceptions β€” Public Pages That Do NOT Follow Your Browser

Page (Public)

Date to Check

Follows

Why

Public proposal

Payment "Due date"

Business setting

Must match the downloadable PDF

E-card (the card the guest receives)

Wedding date

Whatever text the planner saved

The e-card date is free text the planner types β€” it's not re-formatted for the guest

  • Proposal payment dates always match your business setting, so they stay consistent with the downloadable PDF

  • E-card dates show exactly what you typed when creating the card, since that's free text rather than an auto-formatted date

πŸ’‘ Tip: Test the proposal against the business setting and its downloadable PDF - not your browser. Test the e-card against exactly what the planner saved.

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