We recently identified a situation where this issue can occur, and we’d like to walk you through both the temporary workaround and the resolution.
What Happens?
The error typically appears when:
You add an itinerary item
Click Save
Immediately attempt to add another item
In some cases, the second item may not save correctly or may trigger an unexpected error.
Temporary Workaround (If You’re Still Experiencing It)
If you notice this behavior, please try the following:
After saving an itinerary item, refresh or reload the page completely before adding the next item.
Once the page has fully reloaded, you should be able to add the next itinerary item without issue.
This simple step prevents the system from attempting to process two consecutive updates without a refresh.
Current Status
Our engineering team has reviewed and addressed this issue.
If you were previously affected, please refresh your browser and test again. You should now be able to add multiple itinerary items consecutively without needing to reload the page each time.
Still Seeing the Issue?
If the problem persists:
Try clearing your browser cache
Confirm which wedding you’re editing
Share a screen recording with our support team
Screen recordings are extremely helpful in diagnosing workflow-specific issues.